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Frequently Asked Questions
Orders & Shipping
Orders ship within 1–2 business days and arrive in 5–7 business days. Shipping is free on all orders over $50.
Yes — we ship worldwide. International delivery takes 7–16 business days and costs are calculated at checkout.
Unopened products can be returned within 30 days of delivery for a full refund. Reach out via our contact page and we'll take care of you.
Product
Always. No animal testing, no parabens, no silicones, no PEGs.
Prep: start with clean, dry lips. Apply: swipe directly from the stick or pat on with your fingertip. Build: layer for more impact and toss it in your bag for easy touch-ups.
Shoop — our sheer 90's brown — is the go-to for every skin tone. For deeper looks try Espresso or Mocha; for a barely-there wash try Ivory or Sand.


